Cookies policy


Following the entry into force of the relevant amendment to the “Information Society Services Act” (LSSICE) established by Royal Decree 13/2012, users’ express consent must be obtained for all web pages that use non-essential cookies, before they browse them.


Cookies and other similar technologies such as local shared objects, flash cookies or pixels are tools used by web servers to store and retrieve information about visitors and provide correct functioning of the site.

We use first-party and third-party cookies to improve our services, personalise our website, facilitate our users’ browsing, provide a better user experience on the website, identify problems to improve the user experience, collect measurements and statistics on use and show advertising relating to users’ preferences by analysing how the website is used.


We can use cookies on your device on the condition that you give consent, except in cases where cookies are essential for browsing our website. If you give your consent, we will be able to use cookies that enable us to gather more information about your preferences and personalise our website in accordance with your individual interests.

In order or duration, cookies can be:

• Session cookies. This type of cookie is designed to gather and store information while the user is accessing a web page. These cookies are not stored on the user’s computer when the session ends or when the user closes the browser.
• Persistent cookies. These are cookies in which data is stored on the user’s computer and can be accessed and processed when the user leaves the web page or connects to it. The user can delete these cookies at any time.

By the body that controls them:

• First-party cookies. These cookies are sent to the user’s terminal equipment from a computer or domain managed by the owner of the web page and from which the service requested by the user is provided.
• Third-party cookies. These cookies are sent to the user’s terminal equipment from a computer or domain that is not managed by the owner of the web page and from which the service requested by the user is provided but instead by another entity that processes the data obtained using the cookies. Cookies are also classed as third-party if they are installed from a computer or domain managed by the owner of the website but the information collected by them is managed by a third party.

According to their intended purpose:

• Technical cookies. These cookies enable the user to browse a web page, platform or application and to use the different options or services that exist on it, for example, monitoring traffic and sharing data, identifying the session, accessing restricted parts, remembering the items in an order, carrying out the process of completing the purchase of an order, processing a request to register or participate in an event, using security elements during browsing, storing content for sharing videos or sound or sharing content through social networks.
• Geolocation cookies. These are used to show where a user is when requesting a service. This cookie is anonymous and, for example, is used to offer appropriate information depending on the country a user is in.
• Personalisation cookies. These enable the user to access the service with particular predefined general characteristics according to a series of criteria in the user’s terminal, such as type of browser used to access the service, the regional configuration the service is accessed from, etc.
• Analytical cookies. These allow website managers to monitor and analyse the behaviour of users of the website to which the cookies are linked. The information these cookies collect is used to measure activity on the website, platform or application and to draw up browsing profiles of users of the website, platform or application in order to make improvements based on the analysis of the data about how visitors use the website.
• Advertising cookies. These help to manage as effectively as possible the provision of advertising spaces on the website, adapting the content of the advertisements to the content of the service requested and to how our website is being used.
• Behavioural advertising cookies. These enable advertising spaces on the website to be managed as effectively as possible. These cookies store information about the behaviour of users obtained through continuous observation of their browsing habits, making it possible to develop a specific profile to show advertising based on it.


• PHPSESSID: a technical and essential cookie that contains the session ID. It is deleted when the browser is closed.
• _ga: A Google Analytics cookie that enables the unique visit monitoring function. This cookie is installed the first time a user enters the website using a browser. When this user returns to the website with the same browser, the cookie will recognise them as the same user. The user will only be regarded as a new user if they change browser. It expires 2 years from the most recent update.
• _gat: This cookie is linked to Google Analytics Universal. This is used to limit the request rate – limiting the collection of information on high-traffic sites. It expires after 10 minutes.


You can enable, block or delete cookies on your devices at any time by changing the settings of your installed browser:

Deactivating cookies does not stop you browsing the website, although use of some of its services might be limited and so your browsing experience might be less satisfactory.

You can withdraw your consent to the Cookies Policyat any time and you can delete the cookies stored on your device through the adjustments and settings of your web browser, mentioned above.



1. Select the Tools icon
2. Click on Settings.
3. Click on Show Advanced Settings.
4. In the "Privacy" section, click on Content settings.
• Delete cookies: Click on All cookies and site data…
• Do not allow cookies to be stored.
5. Click on Cached images and files (empty the cache).
6. Close the browser and restart it.

For more information about Chrome, click here:

Internet Explorer. Version 11

1. Select Tools | Internet Options.
2. Click on the General tab.
3. In the “Browsing history” section, click on Delete browsing history.
4. Select Delete files.
5. Select Delete cookies.
6. Click on Delete.
7. Click on Accept.
8. Close the browser and restart it.

For more information about Internet Explorer, click here:

Firefox. Version 18

1. Select Firefox | History | Clear recent history.
2. At the side of details, click on the downward arrow.
3. Tick the following checkboxes: Cookies, Cache, Active Logins
4. In “Time range to clear” in the drop-down menu, select Everything
5. Click on Clear Now.
6. Close the browser and restart it.

You can individually accept or reject cookies in Firefox settings, in the History option available in Tools > Options > Privacy and Security.

For more information about Firefox, click here:

Safari Version 5.1

1. Select the Safari icon| Edit | Restore Safari.
2. Tick the following checkboxes: Delete the history, Remove all website data
3. Click on Restore.
4. Close the browser and restart it.

For more information about Safari, click here:


Options - Advanced - Cookies.
The cookies options control how Opera handles them and whether they are accepted or rejected.

For more information about Opera, click here:

Other browsers

Consult the documentation for your installed browser.